MSB School Services

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Hannah is an Austin native and cherishes everything the city has to offer, from the vast local music scene to the beautiful Hill Countryand its rivers. She recently graduated from Texas State University,where she fell in love with the arts of public relations andpsychology. As a passionate worker and teammate, Hannah iseager to delight clients on and off the field through communicationand community!

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Eugene Corona
Client Services
Client Services Administrator
Crystal Leyva
Client Services
Client Services Administrator
Alex Vandruff
Program Specialists
Program Specialist
Alex is a 7th generation Texan, born and raised in Dallas. He attended Centenary College of Louisiana where he received a degree in business management. Through internships and jobs in the non profit sector he discovered a passion for working towards a reputable cause. Alex is ecstatic to work with the medicaid to schools program, develop relations, and create raving fans of MSB.
Andrew Tripp
Program Specialists
Program Specialist
As an educator for the past eight years, Andrew has devoted himself to supporting students in multiple ways both in and out of schools. He is passionate about making a difference in the lives of those with whom he has the privilege to influence. This passion has found a natural home at MSB where Andrew can build relationships with school districts and help them better discover and develop students. Andrew, his incredible wife Cristy, and new baby boy love living in NH’s seacoast region.
Andrew Fontenot
IT
Client Experience Coordinator
Andrew was born in New Haven, CT, and moved to Fredericksburg, TX at age 5, where he lived until he graduated high school in 2006. That year, he moved to Austin, TX, where he got his BA in History Education from St. Edward's University in 2012, and was a substitute teacher for 5 years. He joined the Client Care team at MSB in early 2018, allowing him to continue his passion of assisting educators, though now his assistance comes from outside the classroom.
Veronica Haig
Client Services
Client Services Coordinator
Veronica was born and raised in Lockhart, the BBQ Capital of Texas. After being a stay-at-home mom for 14 years she was introduced to MSB. She was drawn to our Guiding Principles and amazing team. Veronica is happy to have a purpose-driven career as a Client Service Coordinator. She is passionate about helping others and doing worthwhile work.
Tabbatha Callaway
Executive Leadership
Executive Managing Director
Tabbatha Callaway has been a vital part of the evolution of MSB for the past 11 years. She serves as the Managing Director with a passion to create a culture of educational documentation. Her wealth of knowledge and experience in the Medicaid to Schools Program and her ability to consult clients in best practices have made a huge impact in the more than 550 school districts she has helped implement .
Sarah Arreola
Program Specialists
Program Specialist
Sarah Arreola, born in El Paso, TX, graduated from Baylor University with a finance degree. She is passionate about helping others in any way she can. Sarah has partnered up with MSB to help schools and students get the most services to insure that children can succeed.
Robyn Teltschik
Employee Services
Executive Liaison
Robyn is from a small farming community outside of Corpus Christi, TX called Sinton. She attended ACC and The University of Texas at San Antonio where she studied general business. Robyn is excited to serve as an Executive Liaison as the company continues to grow and become an expert in the Medicaid to Schools program.
Lauren Spaulding
Executive Leadership
Executive Director Of Marketing
Lauren was born and raised in Austin, TX and has a Bachelor’s of Business Administration in Marketing from Texas State University-San Marcos. Lauren serves at MSB as our Executive Director of Marketing and is passionate about growing the MSB brand and culture.
Kat Kani
Employee Services
Executive Assistant
A true native of Austin, Kat has a background in a variety of settings, from coaching gymnastics to full time ministry. She loves to spend time with her family and her boyfriend and enjoys doing puzzles, yelling at NBA games on tv, and trying local coffee shops. Her favorite part of working at MSB is the difference she gets to make in her immediate community and all over the state!
Katie Boyden
Program Specialists
Client Services Admin
Jaclyn Haertner
Executive Leadership
Executive Director Of Finance
Jaclyn was born and raised in Austin, TX and has a Bachelor’s of Business Administration in Economics from the University of Mary Hardin Baylor. With more than seven years’ experience in client-focused roles, Jaclyn delights in meeting the needs and exceeding expectations of those with whom she comes in contact.
Hillary Brooks
Business Development
Creative Coordinator
Hillary was born and raised in Dallas, Texas and studied Photography at Texas Tech University. Hillary has had previous customer service/office management experience working at a credit union and insurance office, and she is happy to finally call Austin her home and look forward to growing with MSB.
Emily Hill
Client Services
Client Services Administrator
Emily Blanco
Executive Leadership
Executive Director Of Public Relations
Emily grew up in Longview, Texas. She has a degree in English from Trevecca Nazarene University in Nashville, TN, but came back to Texas as soon as she could. At MSB, Emily is excited to build relationships and be part of a team that is making a profound impact for schools.
Elizabeth Springer
Business Development
Marketing Coordinator
Elizabeth grew up in Houston, Texas before moving to San Antonio to pursue a business degree in marketing from UTSA. A hiking and outdoor activity enthusiast, Elizabeth was thrilled to move to the Hill Country in Austin to enjoy these hobbies and be a part of MSB. She’s eager to use her passion for communication to delight clients and help serve and support students.
Christine Lund
Program Specialists
Program Specialist
Ally Kauffman
Executive Leadership
Executive Director Of Corporate Strategy
Ally is a native of Nebraska. She earned a Bachelor’s Degree from the University of Nebraska in Business/Marketing and has ten years experience in sales and service roles. Ally serves at MSB as the Director of Corporate Strategy, and is passionate about creating raving fans by building and fostering long-term client relationships with partner districts.
Alicia Meisner
Leadership Team
Director of Client Experience
Born and raised in Buffalo, New York (go Bills!), Alicia moved to Texas in 2012 and hasn’t looked back. After four years as a second grade inclusion teacher, Alicia found MSB. Starting as a Program Specialist and moving into the role of Director of Client Experience has motivated her to support the growth and development of MSB’s external staff while ensuring the exceptional experience for our clients!
Adrian Valencia
Employee Services
Junior System Administrator
Adrian was born and raised in Houston. He moved to Austin in the spring of 2017. Adrian has been with MSB since the fall of 2017 and has enjoyed ever moment of it. In his free time Adrian enjoys being with family, working out, and spending time with friends.
Kyle Watson
Executive Leadership
Executive Director Of School Services
Kyle was born and raised in Abilene, TX and earned his bachelors degree in Recreation, Park and Tourism Sciences from Texas A&M University. After graduation, he moved back to Abilene where he worked in several non-profit and community development settings. He is passionate about creating cultures which inspire people to live into their greatest selves and is excited to use this passion to delight clients in DFW.
Abby Dusha
Program Specialists
Program Specialist
Abby Blair
Program Specialists
Program Specialist
Abby was raised in Baku, Azerbaijan where she played professional basketball. Upon returning to the States, she worked as a Life Skills Teacher’s Assistant in Lubbock, TX. Both of her parents are proud educators, and combined with her passion for special education students and a pro-team mindset, she is passionate about serving MSB clients with love and dedication.
Yomi Moreno
Program Specialists
Program Specialist
Yomaira was born and raised in Edinburg, TX. She attended Texas State University and received her Bachelors degree in Healthcare Administration and a Masters in Communication Studies. Having interned and worked with nonprofit organizations, Yomaira has always had a passion for helping others and the community. She is very excited to join the MSB team and can’t wait to start helping schools receive maximum reimbursements from Medicaid.
Trevor Hendricks
Client Services
Client Services Administrator
Growing up in the Austin area, Trevor has always been drawn to exploring new things and is continually keeping an eye out for his next experience. He first broadened his horizons by earning his degree in advertising from Texas Tech University and then found his way to MSB. He’s eager to share his brand of creative strategy with MSB so we can help students and providers succeed.
Tiani Thompson
Client Services
Client Services Administrator
A native of California, Tiani served as a law enforcement officer before she made the move to Texas. Over the last nine years, she has been serving in the special education community and has a passion for giving back to students. She’s excited to bring her service-oriented background to her role to embrace MSB’s culture of discovering and developing students.
Thomas Wolfe
Business Development
Director Of Business Development
Thomas was born and raised in Raymondville, TX, a rural farming town in the Rio Grande Valley. Since graduating high school, he has migrated up the state where he received his undergrad from the University of Texas at San Antonio, and eventually landed in Austin, Tx. He currently serves at MSB working with school districts on maximizing Medicaid dollars.
Taylor Land
Employee Services
Front Desk Receptionist
Although she spent her formative years in Austin, Taylor later moved to Lubbock to attend Texas Tech. With a passion for working with and serving those around her, she earned a bachelor’s in human development and family studies. She’s excited to be part of the Talent and Culture team at MSB where her warm and inviting personality will allow for others to feel welcomed.
Shelbi Aguilar
Client Services
Client Services Administrator
Shelbi was born and raised in Roswell, NM. She began her college career at New Mexico University studying nursing. She uprooted to Austin, Texas in 2004 to continue her education in the medical field. Her deep desire to help people led her to MSB. She loves being a part of a team whose whole purpose is to help school districts.
Sheila Agiular
Client Services
Client Services Administrator
Sheila was born and raised in Roswell, NM. She graduated from Eastern New Mexico University with an Associates Degree in Business Administration. She loves spending time with family. She loves helping people. She is looking forward to growing and learning with MSB.
Shawna Taylor
Client Care
Client Care Manager
Born in the Kerrville Hill Country, Shawna moved to Austin at the age of 3. Shawna attended Texas State University, where she earned her Bachelor's degree in Psychology. Now, with a career at MSB, Shawna is passionate about her current position as our Client Care Technician Coordinator.
Shannon Johns
Client Services
Client Services Manager
Shannon was born in Cleveland, OH and moved to Austin when she was 10. She has over 15 yrs of experience in customer relations and administration. Her passion for helping others and education landed her a job at a local district where she worked with the counseling and special education teams. She is excited to continue to follow her passion as our Client Services Manager and assist in maximizing reimbursements to Special Ed Departments here in Texas.
Scotti Best
Client Services
Client Services Administrator
Scotti grew up in Round Rock, Texas, and is working towards her degree in business administration. While her other half is in the military, she enjoys being an avid adventurer. She loves everything involved with fitness, photography, travel, and the outdoors. She’s grateful to have found a home at MSB and is excited to learn and grow with her team while also helping students and schools.
Ryan Courtney
Employee Services
Accountant
Ryan is a born and raised native of Austin, TX. He graduated from Auburn University with a bachelor’s degree in accounting. With over seven years of experience, Ryan brings a considerable commitment to excellence to MSB. He’s eager to continue growing and refining his skill set while also giving back to the education community.
Rachel Mikish
Business Development
Creative Writer
Rachel was born and raised in Minnesota. She graduated from the University of Wisconsin with a Bachelor’s in English Education. Rachel is thrilled to start her next step at MSB as a Creative Writer and is passionate about helping both students and schools alike, through the Medicaid to Schools program.
Parker Andrews
Employee Services
Facilities Coordinator
Born and raised in Austin, Parker has a background in the fitness industry as a certified personal trainer and still enjoys training during his time off. Spending time in nature and enjoying live music are some of his other favorite pastimes, but serving others is his real passion. He’s excited to come alongside his MSB team to support the special education community.
Nich Hearn
Business Development
Sales Consultant
A Texas native, Nich was born in Dallas, but raised in Boerne, and earned his bachelor’s degree in Recreation, Park, and Tourism Sciences at Texas A&M University. Nich spent seven years in the education world – five in an outdoor, experimental setting and two as an 8th grade science teacher in Austin. With a passion for building relationships and serving others, Nich brings in a dedicated and compassionate nature that perfectly complements MSB’s culture
Monica Maravilla
Client Services
Client Services Administrator
Born in Houston and homegrown in Austin, Monica loves watching football, boxing, and basketball and spending time with her dog, Django. Her experience as a team lead at a call center bolsters her background in client satisfaction and passion for service. Through her role at MSB, she looks forward to impacting and serving special education students.
Michael Creevan
Client Care
Database Analyst
To pursue a passion for beer, Michael worked as a professional brewer at Alamo Beer Company in San Antonio. During his time as a brewer, Michael found another passion – data analytics. He transitioned into a data analytics position in the oil and gas industry before deciding to move to Austin. Once in Austin, he became a part of MSB as a database analyst and is excited to help serve special education students and continue to hone his skills.
Marylin Rodenas
Client Services
Client Services Administrator
Marilyn was born in Austin TX. After graduating high school she joined the Army reserves and served for 6yrs. Marilyn worked for Austin Independent School District for 5yrs in the transportation department. She is excited to start her new journey with MSB providing the best services to school districts.
Marissa Brand
Program Specialists
Client Services Liaison
Marissa was born and raised in Las Vegas, Nevada, where she received her bachelor’s in film at UNLV. After years of working in the film industry in California, she moved to Texas to be near family and start a new career with purpose. Marissa is eager to grow alongside MSB and use her passions for helping others and solving problems to ensure clients get the support they need.
Manton Capers
Program Specialists
Program Specialist
Manton was raised in Wortham, Texas and graduated from Northwestern State in Natchitoches, Louisiana obtaining a degree in Business with a concentration in Marketing. Within his Fraternity our Philanthropy, The Ability Experience, he is able to be a part of raising awareness and funds for people with disabilities, and he feels truly excited to be able to continue this with MSB.
Madison Miller
Program Specialists
Program Specialist
Madison was born and raised in south Louisiana and relocated to Texas in high school. After attending college in Louisiana, Madison began working at a bridal salon in the Houston area. Madison has always had a passion for helping others and for building relationships so she is excited to fill the role as Program Specialist in the San Antonio area.
Madeline Leicher
Client Services
Client Services Administrator
Born and raised in Orange County, CA, Madeline initially pursued a career in real estate. She moved to Austin with her husband in 2015 to be closer to family and continued working in real estate until she was called into full time ministry for two years. This passion for serving people is what led her to MSB and she’s excited to utilize her gifts to help meet the needs of students and school districts.
Mackie Davis
Client Services
Client Services Administrator
Mackie was born in Savannah, GA, but, as is typical in the life of an Army brat, ended up in 20 different places before settling in Austin. When at home with her husband and dog, she enjoys reading, writing, crafting, and being nerdy. After serving in administrative support roles for various companies, she found her way to MSB and is excited to help educators discover and develop students.
Lydia McCrummen
Program Specialists
Program Specialist
Lydia was born and raised in Dallas until moving to San Marcos to attend Texas State University - go bobcats! She obtained a degree in elementary education and worked in the school district briefly before joining the team at MSB. She is excited and eager to use her education background and her passion for people to create lasting relationships with her clients.
Liz Meroff
Employee Services
Employee Services Coordinator
Liz grew up in New Hampshire and Maine. After moving to Texas she attended Texas A&M University where she recently received her degree in Interdisciplinary Studies. Liz is passionate about people and is excited to join the Talent & Culture team at MSB.
Lindsay Santarelli
Program Specialists
Program Specialist
Born and raised in Richardson, TX, Lindsey graduated with a B.A. in Literary Studies from The University of TX at Dallas. She spent ten years teaching English and AVID College Readiness in Richardson ISD. Her decision to leave education was difficult but joining MSB has provided her with the opportunity to continue serving others. She is thrilled to devote her career to helping educators spend less time with paperwork and more time caring for students.
Lindsay Alger
Program Specialists
Program Specialist
Lindsay was born in Paris, TX. She graduated with a degree in special education from Texas State University, and is now embarking on her third year with MSB as she serves our Houston area districts. Lindsay's radiant attitude and genuine work ethic, driven by her love for children, does not go unnoticed and is what grounds her in the MSB family.
Les Lee Hill
Client Relations
Director Of Client Relations
LesLee was born and raised in Lubbock, Texas. She attended Texas Tech University for her Bachelor's and Master's degrees. LesLee has been a raving fan of MSB and is an advocate for children with special needs. After 30 years in education as a teacher and special education director, LesLee chose to continue her career supporting school districts as our Director of Client Relations.
Laurie McSorely
Client Care
Client Care Analyst
Laurie grew up in Danville, Illinois and then attended The University of Texas at Austin where she earned a Bachelor of Business Administration degree in Management Information Systems. After working at Apple Computer for 9 years, she turned her focus toward her family as a stay-at-home mom for several years and is excited to be starting her professional career 2.0 at MSB. She is passionate about leading and serving people, learning new things, and improving processes to help both individuals and organizations reach their potential.
Kylie Chapman
Business Development
Sales Consultant
Kylie was born and raised in Austin, TX. She graduated from Texas State University with a bachelors degree in early childhood education. Kylie taught for six years before joining the MSB team. She is excited to use her previous knowledge and experience in education to help support current educators.
Kristen McKinney
Program Specialists
Program Specialist
Kristen was born and raised in Canyon, Texas where she earned a bachelors degree in Business Management at West Texas A&M. Kristen is excited to build relationships and serve clients while helping them to reach their maximum reimbursements.
Konnor Hicks
Program Specialists
Program Specialist
Konner is from Lindale, Texas. He received a Bachelor’s Degree in History from Texas A&M University. Konner comes from a family of Texas educators and is excited to be involved with the Texas education system.
Kiana Medina
Program Specialists
Program Specialist
Kiana was born in Colorado and raised in New Braunfels, Texas. She earned a Bachelor’s Degree in Business Management from Angelo State University and Master’s Degree in Interdisciplinary Studies with a focus in Public Administration and Nonprofit Management from Texas Tech University. After working and volunteering with a nonprofit organization she realized her passion is for helping others in her community.
Kendra McLelland
Business Development
Director Of Marketing
Kendra was born and raised in Lubbock, Texas, where she attended Texas Tech University (wreck ‘em!) and earned her bachelor’s degree in public relations. She began her initial experience with MSB as a Program Specialist. While on her journey, her purpose grew and evolved, so she moved to Austin to pursue her passion for creating experiences and lasting relationships for clients and employees.
Kelsay Blair
Program Specialists
Program Specialist
Kelsay is from a small town in West Texas just outside of Lubbock. She received her Bachelor’s degree from Colorado State University in Fort Collins, Colorado. After living in numerous places for the last six years she is very excited about being back home in Texas. Kelsay has a background in sales and customer service and is very passionate about contributing to the lives of special education students through the Medicaid to Schools program.
Kelli Warren
Client Services
Client Services Administrator
Although Kelli was born in San Angelo, Texas, she was raised in the small town of Fairfield. She pursed a bachelor’s degree in political science at Texas Tech and shortly after graduation, moved to Austin to seek a job in politics. However, she found a fresh and exciting opportunity at MSB and can’t wait to help support students and schools alike in their growth and success.
Katlyn Thomas
Employee Services
Employee Services Admin
Although Katlyn was born in Corpus Christi, Texas, she was raised in Atlanta, Georgia. With over five years of experience working in customer service, she thrives on lifting others up and brings a servant heart in caring for clients. She’s thrilled to start tending to MSB’s clients and help them feel just like family!
Justin Scott
Client Care
Client Care Specialist
Born and raised a Midwestern boy in Cleveland, Ohio, Justin made the move to Texas as an adult and thoroughly enjoys life here. He comes from a family with an extensive history in and devotion to serving families and students with special needs. Now that he’s found MSB, he’s eager to continue in that tradition by supporting students, families, providers, and schools.
Judy Esquivel
Client Services
Client Services Administrator
Judy was born and raised in Austin, Tx, where she received her diploma from Garza HS. After graduating she moved to the DFW area where she gained her experience in data entry and billing for home health and hospice. Recently, she returned to her hometown where she has joined the MSB family, helping elevate her self confidence and opening new paths.
Josh Boyer
Leadership Development Team
Culture Coach
Josh grew up in Pennsylvania and Michigan and earned his bachelors in International Studies from Bethel College in Mishawaka, IN. After working in China for seven years, Josh and his family returned to the US, relocating to Austin, TX. As a coach, Josh is passionate about empowering people to achieve greater things by drawing out their creative solutions to the challenges that hold them back from living out their true potential.
Jordan Lecroy
Business Development
Director of Public Relations
Jordan was born and raised in San Antonio, Texas and is a fan of all things silver and black. She is a graduate of Texas State University with a Bachelor of Arts degree in Communications. Jordan moved to Austin to pursue a position with MSB and instantly fell in love with serving her clients. She is eager to continue to build relationships and ensure school districts are receiving the Medicaid dollars they are entitled to.
Joel Montalvo
Client Services
Client Services Administrator
Joel grew up in the small town of El Campo, Texas and earned his bachelor’s in psychology with a focus in childhood development from Texas State University. As a compassionate person with a keen mindset for service work, Joel found that MSB aligned with these ideals. He is eager to grow as an individual while also ensuring success for special education students.
Joanie Boney
Program Specialists
Program Specialist
Joanie was born and raised in Dallas, TX and earned her bachelors in Small Business Management from Texas A&M. After graduation, she moved to Rosemary Beach, FL and then Nashville, TN to work with startup businesses. She moved back to Dallas in 2012 to work with a non-profit financial firm and manage her own creative business. She is passionate about using creativity and community to solve problems and delight clients in DFW.
Jessie Fontenot
Leadership Team
Director Of Client Services
Jessie was born in Houston, TX and moved to Austin, TX to obtain her Bachelors in Biology from Saint Edward’s University. She joined MSB after working in Education for the past 5 years. She is ecstatic to bring her education and fund management expertise to help serve her clients and MSB family.
Jessica Watson
Leadership Development Team
Culture Experience Manager
Jessica grew up in the Texas Hill Country and attended Texas A&M for her undergrad. Discovering her passion for people and desire to help them meet their full potential, she attended seminary to prepare for full-time ministry. After years of working in the church, she moved to MSB because she believes this company truly values people above all else. She is excited to gain skills in leadership and coaching, and to work with such incredible, inspiring people.
Jered Abate
IT
Database Analyst
Jered was born and raised in Mesquite Texas. He moved to College Station to attend Texas A&M university where he received his bachelor’s degree in Industrial and Systems Engineering, with a minor in Mathematics. During college, Jered realized he has a passion for assisting people through education as he worked as a personal tutor. He is excited to bring that devotion to MSB to support educators in helping people who need them most.
JennaLe Blanc
Client Care
Client Care Coordinator
Jenna was born in California and spent most of her life growing up in Austin. She has always loved serving others and building new relationships. After realizing that MSB's guiding principles we similar to her own principles, she knew that MSB was the perfect fit for her! She is excited to join the team to help maximize Medicaid reimbursements for our school districts!
Jen Harris
Program Specialists
Program Specialist
Jennifer was born in Utah and earned a Bachelor’s degree from Midwestern State University in Sociology. Jennifer has 4 years of experience working in a school setting. She has a deep love and respect for educators and is excited to serve as an Associate Program Specialist to assist districts in minimizing their administrative burden while maximizing Medicaid reimbursements to help students receive the education that they deserve.
Jayden Kirby
Program Specialists
Program Specialist
Jayden was raised in Lubbock, Texas. She obtained a Bachelor of Science in Agricultural Media and Communication and proceeded to become certified in Agricultural Program and Event Planning, both from West Texas A&M University. She is currently working to pursue her Master of Business Administration also from WTAMU. Jayden is excited about being a part of the MSB family and building relationships with clients.
Jason Anderson
IT
It Director
Jason was drawn to computers and programming at a young age. By the time he graduated high school, he had already created and sold several programs. With many years of programming experience, both professionally and personally, he brings an exceptional skill to automating and easing the task at hand. Since joining MSB, he has been able to further pursue his passion for both serving students and programming.
Jaime Smith
Employee Services
Employee Services Admin
Jaime was born and raised in Maryland and moved to Texas in April 2018. She studied Early Childhood and Special Education and brings more than 15 years of experience in client relations and administrative work. After spending 10 years working for the government, Jaime looks forward to being a part of MSB to ensure providers and their students have the support they deserve!
Ian Powe
Employee Services
5
Employee Services Manager
Ian is from Detroit, MI and has been living in Houston, Tx for the last 4 years. He has a Bachelors degree from Eastern Michigan University in Secondary Education. He taught Social Studies in Ann Arbor, MI for middle school students. Ian is passionate about building lasting relationships with our clients while living out MSB's guiding principles.
Hong De La Cruz
Client Services
Client Services Administrator
Hong lived in Port Arthur, TX before moving to Austin, TX for school at Concordia University Texas where she earned her Bachelors in Early Childhood Education. From there, she worked at a Montessori school where she realized she wanted to help teachers do more for the students. With MSB, Hong is able to use her abilities to help schools, teachers, and students get the most support!
Hayden Ried
Executive Leadership
Executive Director Of Employee Relations
Hayden was born and raised in Austin, Texas. Hayden studied History at Abilene Christian University in Abilene, Texas. He serves as MSB’s Data Management Director, and he is passionate about solving problems by engineering solutions to meet our clients' needs.
Hannah Bennett
Unlisted
Client Relations Coordinator
Hannah is an Austin native and cherishes everything the city has to offer, from the vast local music scene to the beautiful Hill Country and its rivers. She recently graduated from Texas State University, where she fell in love with the arts of public relations and psychology. As a passionate worker and teammate, Hannah is eager to delight clients on and off the field through communication and community!
Graylyne Griffin
Leadership Development Team
Director Of Leadership Development
Graylyne was born in Wichita Falls and earned his Bachelor of Arts in Interdisciplinary Studies with a concentration in History and his Masters of Education in Educational Leadership and Policy Studies from the University of Texas at San Antonio. Graylyne has experience as both a Special Education Teacher and a School Administrator, and he feels fortunate to serve MSB as the Director of Leadership Development.
Evette Head
Client Services
Client Services Coordinator
Evette was born and raised in Round Rock, Texas. She graduated with a Bachelor's of Business Administration in Finance from Texas State University-San Marcos. She is excited to be working with a team that values growth and looks forward to contributing aid for reimbursements to schools.
Eva Lilavois
Unlisted
Employee Experience Manager
Eva was born and raised in Austin, TX. After graduating High School, she enlisted in the US Navy and served for almost 6 years. Eva has over 10 years of professional experience in administrative assisting and just recently earned her Bachelor’s Degree in Business Administration from the University of Phoenix. She loves learning new things and is most excited to assist her new MSB team.
Eric Campbell
Client Care
Client Care Manager
Eric is from the panhandle of Texas, nothing but wheat and maize. Now he works at MSB and has only good things to say. He's got an English Degree on a plaque, a certification or two, and St. Edward's was his school. A former teacher in disguise, just trying to do good. MSB was the spot, from what he understood. Everything he heard was right. His future has been spared. Thanks to a job at MSB and to all those who care.
Emilia Esquivel
Employee Services
Business Analyst
Emilia was born and raised in Austin, TX and has a Bachelor's in Healthcare Administration from Texas State University. She has also served in the United States Air Force Reserves for nine years. She is excited to be a part of the MSB team because their guiding principles align with her personal values. She looks forward to working with the Accounting team to meet the needs of students and school districts.
Elizabeth Galvan
Client Services
Client Services Administrator
Elizabeth was born in Austin but raised in Elgin, and moved back to Austin when she got married. Elizabeth has previous experience as a Medical Biller and looks forward to utilizing her experience and gaining much more knowledge at MSB. She is excited to be a part of a company that promotes teamwork.
Dustin Andrews
Employee Services
Business Manager
Dustin was born and raised in Austin, TX and has a Bachelor’s of Business Administration in Accounting from the University of North Texas. In addition to his work experiences in tax and finance, Dustin also worked as a middle school teacher. Dustin feels that MSB is the perfect intersection of his passions, skillsets, and an outstanding workplace.
Dominick Trevizo
Client Care
Client Care Specialist
Dominick is a proud to call the small farm town of Dayton, Texas, his home. Dominick attended Texas State University, where he obtained a bachelor’s degree in health and fitness management. Upon graduating, Dominick pursued his passions of working in a team environment while serving others and found a home at MSB. He hopes to bring his positive attitude to build impactful relationships with teammates and clients!
Deb Wood
Program Specialists
Program Specialist
Debra was raised in McCook, Texas, a small rural farming town in the Rio Grande Valley. She has over seven years of experience working in customer service and has background in the medical field. Debra found her passion in helping others while working with a nonprofit organization and is excited about building relationships with clients while being able to pursue her love for people.
D'Ann Blair
Client Relations
Client Relations Consultant
A local to Hereford, Texas, D’Ann attended West Texas A&M University for her bachelor’s and master's degrees. With over 20 years in education as a teacher, counselor, and special education director, and a former MSB client, D’Ann has a passion for advocating for special education students. Through her extensive experience and holistic perspective, she strives to help school districts support and serve students.
Dana Corona
Employee Services
Employee Experience Administrator
Dana was born in Houston, TX and raised in La Porte, TX. After visiting Austin for a weekend, she was able to convince her husband to move to the wonderful city with their two dogs. Dana has always loved serving others and after realizing that MSB's guiding principles were similar to her personal own principles, Dana knew she wanted to be apart of MSB. Dana is excited to spend her time serving the clients of MSB.
Damien Morgan
Employee Services
System Administrator
Damien was born and raised in the Chicagoland area. He graduated from Purdue University and Florida International University. He resides in Austin, TX. Damien is excited to serve MSB with passion and collaboration.
Clinton Thomas
Client Services
Client Services Coordinator
Clinton was raised in northern Wyoming and received his bachelors degree in Fine Art from the University of Sioux Falls. As a creative-type Clinton has sunk into the sights and sounds of Austin, where there is always something new to explore. He has a passion for family that is especially valuable to our clients and families with special needs.
Chasity Wright
Leadership Team
Director of School Services
Chasity was born and raised in Marysville, Ohio (Go Buckeyes!). She is a graduate of the State University of New York at New Paltz where she received a Bachelor of Arts degree in Speech Language Pathology and Audiology. Chasity serves at MSB as the Director of School Services and is passionate about providing exceptional service to Special Education programs throughout Texas and New Hampshire.
Chase Svoboda
Business Development
Sales Consultant
Chase graduated from UT Austin with a bachelor’s degree in general geosciences in 2017. Discovering he’d rather work with people than rocks, he moved to DC for a year to work for the Archdiocese of Washington DC as a missionary. After moving back to Austin in 2018, he found MSB, where he can continue to develop his interpersonal skills and collaborate with a passionate team.
Carlos Gotay
Client Care
Client Care Specialist
Born and raised in Texas, Carlos is excited to bring his passion for teamwork, technology and customer service to the MSB family!
Brooke Dougherty
Program Specialists
Client Services Liaison
Brooke was born and raised in Northeast Ohio. She attended Kent State University and received her Bachelor's degree in Educational Studies. After college, Brooke relocated to San Antonio, Texas in search of adventure and opportunity. She has always had a passion for serving others and believes her positive attitude can build relationships. Brooke is excited about joining the team at MSB in Central Texas.
Brittany Callaway
Unlisted
Marketing Manager
Brittany is a Houston native who takes pride and enthusiasm in building strong relationships with her peers. A recent transplant to Austin, she enjoys sightseeing and traveling, hip hop, and adding to her collection of gemstones. She is avidly pursuing her career in marketing at MSB, and is excited to live out her passion for event planning and delighting clients.
Brant Bunch
Program Specialists
Program Specialist
Panhandle born, West Texas raised, Brant found his way to Texas Tech University. There he graduated in 2014 with a degree in Human Sciences. Given the opportunity to advance his reach with MSB, Brant is thrilled to be involved with the Medicaid to Schools program.
Brandi Mann
Client Services
Client Services Coordinator
Brandi was born and raised in Wichita Falls and attended Midwestern State University. She is passionate about improving the organizational process for MSB to help get the schools their reimbursements as quickly as possible.
Ben Runyan
Client Relations
Client Relations Consultant
Ben was born in Versailles, France, but raised in Copperas Cove, Texas. He attended Pacific Lutheran University in Tacoma, Washington, where he completed his Bachelor's in secondary education and Master’s in special education. Over a 27-year career in special education as a teacher and administrator, Ben's highest commitment was to serve students, parents, and staff. He brings that Gung Ho passion in supporting school districts as our Client Relations Consultant.
Ben Meroff
Business Development
Creative Media Producer
Ben was born and raised in New England. He has been surrounded by the Medicaid to Schools program his entire life, being raised in the family business. Ben has a passion for technology and design and is eager to use his skills to help create a presence that reflects our purpose and guiding principles.
Benita Pekkattil
Program Specialists
Program Specialist
Benita was born in India and lived in Saudi Arabia before moving to Houston in 1997. She received her bachelors degree in Healthcare Administration from University of Houston at Clear Lake. Benita is very excited to serve school districts while building valuable client relationships.
Becky Laborde
Client Services
Client Services Administrator
Becky was born in DeQueen Arkansas. Her family often came to Austin to vacation and finally moved here while she was still in Middle School. She moved to California briefly and went to college in San Diego before moving back to the Austin area. She has three children that she spends time with when not at work! Becky looks forward to working with her team at MSB!
Chris Meroff
Executive Leadership
Executive Director
Chris Meroff has been in the education industry for over 25 years, gaining expertise and experience of school district needs and desires and ultimately finding the best solutions for school districts. He has served in 17 states and in thousands of school districts in pioneering the collection of educational documentation to discover and develop students.
Barrett Clark
Employee Services
Junior Accountant
Barrett was born and raised in Austin, TX and has a Bachelor’s of Business Administration in Management from St. Edward’s University. Coming from a family full of teachers, he is driven to support the MSB mission of collecting educational documentation in order to empower educators and develop students.
April Ewing
Client Services
Client Services Administrator
April was born and raised in Austin. She has a background in child development and child care and has also worked as a Paraprofessional for Round Rock ISD. She is passionate about making an impact on school districts and is excited that MSB has given her the opportunity to continue to do that.