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Hannah is an Austin native and cherishes everything the city has to offer, from the vast local music scene to the beautiful Hill Countryand its rivers. She recently graduated from Texas State University,where she fell in love with the arts of public relations andpsychology. As a passionate worker and teammate, Hannah iseager to delight clients on and off the field through communicationand community!

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Barrett Clark
Junior Accountant
Barrett was born and raised in Austin, TX and has a Bachelor’s of Business Administration in Management from St. Edward’s University. Coming from a family full of teachers, he is driven to support the MSB mission of collecting educational documentation in order to empower educators and develop students.
Brittany Callaway
Unlisted
Marketing Manager
Brittany is a Houston native who takes pride and enthusiasm in building strong relationships with her peers. A recent transplant to Austin, she enjoys sightseeing and traveling, hip hop, and adding to her collection of gemstones. She is avidly pursuing her career in marketing at MSB, and is excited to live out her passion for event planning and delighting clients.
Teresa Billingslea
Claims Processing
Claims Processor
Teresa joined the MSB team based on her attraction to the Guiding Principles and the opportunity to serve those who serve students with special needs. Teresa is as tenacious as she is compassionate and believes that an inward focus on how you improve yourself is demonstrated outwardly. She is proud of her strong, independent daughters and how she has continued to progress as a professional and personally. Teresa loves playing scrabble and doing puzzles.
Thao Huynh
X Logs Consultants
X Logs Consultant
https://calendly.com/thaohuynh
As a previous elementary teacher, Thao believes that teachers are the foundation of a student's ability to grow. This belief led her to want to help teachers find more time in their day and to be able to document for services they provide efficiently and effectively. With MSB, Thao aims to serve providers in this way through her role as an X Logs Consultant.
Mario Alcaraz
X Logs Consultants
X Logs Consultant
http://calendly.com/malcaraz1
As a former Admissions Advisor for trade schools, Mario brings to MSB an aptitude for problem-solving, a can-do attitude, and a jovial spirit. He is a first-generation student who is excited to be partnering with MSB to bring about positive change in the lives of Special Education providers in the state of Texas. In his free time, you’ll catch Mario with his dancing shoes on, cheering on the Mavs and Cowboys, and playing Magic the Gathering with friends.
Marla Whittaker
Client Services
Program Support Administrator
https://calendly.com/mwhittaker-2
Prior to her time at MSB, Marla served as a SHARS clerk for Humble ISD. She is excited to be on the opposite side of the coin and to be directly serving the providers who impact students’ lives on a daily basis. Marla enjoys a night in watching the Food Network, spending time with her three children, and serving as the Children’s Ministry Director at her church. She would love to help MSB continue to grow in the number of school districts it serves and in establishing it as the best SHARS billing vendor on the market.
Melissa Stanaland
X Logs Consultants
X Logs Consultant
https://calendly.com/mstanaland
As an avid proponent of personal growth for herself and others, Melissa Stanaland is committed to providing compassion and organization in every setting she encounters. Melissa first intersected with MSB as a Special Education Teacher in Cypress-Fairbanks ISD and has successfully trained hundreds of other educators across the state. Her experience as a Teacher with her Master's Degree in Special Education has given her the ability and motivation to bring joy and a depth of understanding to those she works with as an X Logs Consultant. Melissa is seeking to influence teachers in a way that makes them feel heard and honored.
Konner Hicks
Leadership Team
Senior Program Specialist
khicks@msbconnect.com
903.521.3291
https://calendly.com/konnerhicks
Konner is from Lindale, Texas. He received a Bachelor’s Degree in History from Texas A&M University. Konner comes from a family of Texas educators and is excited to be involved with the Texas education system.
Ryan Graham
Development
Ryan is proud to work at MSB as the DevOps Engineer, building the next generation of software solutions to serve clients. Ryan brings to the team clear communication, perspective, and the ability to troubleshoot. He enjoys reading and gaming and hopes to be remembered for his knowledge and courage in taking steps toward new endeavors with MSB.
Annie Kaye
Business Development
Business Development Administrator
Annie has a strong background in payroll coordination, having previously worked in this position prior to joining MSB. Additionally, she started a successful catering company with her cousin, demonstrating her entrepreneurial skills and acumen.<br><br> Annie was drawn to MSB because of its impressive leadership team, which is mostly comprised of strong, capable women. She is excited about the opportunity to learn from these leaders and contribute to the company's success. Annie is always ready to tackle new challenges and is known for being a quick learner, dedicated, proactive, and flexible, qualities that have helped her achieve success in her career.<br><br> Annie is passionate about building strong relationships with her colleagues. Her warm and friendly personality makes her approachable and easy to work with. She is always willing to go the extra mile to ensure that everyone she works with feels valued and appreciated.<br><br> In her role at MSB, Annie aims to make a significant contribution to the team by utilizing her skills and experience to achieve the company's goals. She is committed to leading with positivity and inspiring her colleagues to do their best work.<br><br> When she's not working, you can find Annie pursuing her hobbies, such as working out, golfing, baking delicious bread, or tackling various home projects.
Annie Dunlap
Program Specialists
Program Specialist
Sean Segovia
Program Specialists
Program Specialist
Dr. Jaime Callahan
Directors
Executive Director
https://calendly.com/jaimecallahan
Dr. Jaime Callahan was in public education for 23 years before joining the MSB team; she served for 18 years in Highland Park ISD and 5 years in Irving ISD in multiple roles: a Teacher, an Instructional Coach, a Curriculum Coordinator, an ESL Coordinator, and most recently as the Director of Assessment and Accountability. She received her Bachelor of Science in Health Care Administration from Texas State University, her Master's in Education from SMU, and her doctorate in K-12 Educational Leadership from Dallas Baptist University.
Dr. Stephanie Davis
Executive Team
Chief Strategy Officer
https://calendly.com/sbrown-msb
Candace Wallace
Client Care
Client Care Specialist
Candace has joined the MSB team as an avid traveler, a newly inspired gardener with a proven green thumb, and as a constant learning of herself and others. This skillset has given her patience and with that patience, Candace plans to sharpen her skills so that she can quickly recognize when people need different levels of support and provide that to them in her role. Candace appreciates open communication and hard work, paired with a little bit of sass, and looks forward to accomplishing what is in store for her.
Christy Nunnally
Client Care
Client Care Specialist
Christy has over 10 years of technical experience that make her dedicated to solving technical problems with thorough communication and continually evolving products to exceed the user’s experience. She is able to lead technical projects with a relaxed, creative demeanor that guides colleagues toward success, even in the midst of intensity or stress. When she isn’t leading projects, Christy enjoys spending time with her husband and son.
Dajia Poston
Client Care
Client Care Specialist
Dajia hopes to bring conversations filled with laughter and to build deep, intentional connections when working with others through her role at MSB. She is goal-oriented (and is very proud to have hit her goals while being a mom of 4) and loves to help others whenever and however she can. What Dajia specifically brings to her role is a commitment to paying attention to what is presented and going above and beyond to address it so that clarity and confidence exist for everyone.
Kacee Schuetze
Internal Services
Accounts Payable / Payroll Specialist
Kacee was attracted to the culture at MSB that was shown by employees who have meaningful work to do for school districts and enjoy working hard together. She has experience in Accounting and Business Office Management that are pivotal to daily operations and always strives to work expeditiously and with a service-oriented attitude. She enjoys reading and spending time with her husband and animals during her off hours.
Brenda Oates
Leadership Team
Vice President of Operations
Brenda most recently served as the Executive Director of Special Education for North East ISD in San Antonio. Prior, she was the Director of Special Education at LaVernia ISD and in various roles previously at Windham School District, Huntsville ISD, and Conroe ISD. She has always proven to be an advocate for the Special Education community and for the SHARS program.<br><br> In the Spring of 2023, during the 88th Legislative session, Brenda testified in favor of House Bill 1238, written by Representative VanDeaver in order to support the creation of a SHARS Advisory Committee that would take into consideration the impact on school districts when implementing new SHARS policies.<br><br> Brenda has a B.S in Agricultural Business/Secondary Education and a M.ED in Education Leadership, both from Sam Houston State University (SHSU). She has served as an Educational Diagnostician, has her Superintendent's Certification, and has used her numerous experiences in varied roles as a dutiful servant to public education. Brenda stated that, "Growing up I was very involved in leadership development through the FFA organization. As I began my education at Sam Houston State University I found opportunities to continue that development...this helped further cement my belief in the SHSU motto, which is, 'A measure of a life is its service.'"<br><br> After 30 years in public education, Brenda will be serving as the Director of Field Operations with MSB. This role serves the purpose of maintaining and progressing the strength of consultation that MSB provides to districts with the ultimate goal of ensuring compliance and yielding maximization of SHARS reimbursement.<br><br> When asked why she chose MSB and why this role were the next step in her career, Brenda shared, "I have experienced first-hand MSB's commitment to service and could not imagine a better organization to join in this season of my professional career as I continue to support and serve our public schools."<br><br> Brenda and her husband, Chris, live on a ranch in the Abilene area where they are cultivating their dream property. Her son Garrett is graduating from SHSU in December (Agricultural Engineering Technology) and her daughter Delaney is a Junior at Texas A&M University San Antonio with a Major in Biology/Ecology/Chemistry.
Mitchell Coe
Development
React Developer
Meredith Burg
Program Specialists
Program Specialist
Meredith served 21 years in public education, all of which was dedicated to serving students receiving special education services. She utilized X logs for SPED documentation as a classroom teacher, campus administrator, and district supervisor. She was such a fan that when she became the Executive Director for Montgomery ISD, she brought MSB with her. Meredith is honored to be a part of the MSB team, knowing how much dedication and support goes into supporting school districts and their students. As a Program Specialist for MSB, she is able to connect with district stakeholders to set goals, collaborate consistently, and communicate progress on district goals to ensure their special education documentation remains compliant and valid while maximizing reimbursement through the SHARS program. One of her favorite projects has been strategic planning and strategizing with Ector County ISD to implement systems that capture parental consent to prevent billing blocks. Through 26 workshops and 7 virtual office hour settings, she has collaborated to support and train over 247 providers with their SPED documentation in X Logs in one school year in Ector County ISD in order to hit their goals of consistent communication and provider participation.
Nathanael Clingan
Internal Services
System Administrator
Nathanael (Nate) had served as a Fulfillment Operations Manager for Target before he joined MSB. With prior connections to the company, he readily seized the opportunity to join the organization when one presented itself.<br><br> Nate's profound knowledge of technology and the IT industry enables him to adapt to any given situation and devise optimal solutions. He aspires to establish comprehensive systems and processes that can help MSB operate at full capacity.<br><br> In addition to his professional capabilities, Nate possesses a genuine love for people and a desire to bring a smile to their faces. He is a talented comedian and takes pride in his progress in this field.<br><br> During his leisure time, Nate indulges in writing, networking with new individuals, and performing on stage.
Manton Capers
Client Care
User Services Manager
Emily Schegila
X Logs Consultants
X Logs Consultant
Before joining MSB, Emily had a six-year tenure as a teacher, where she derived great satisfaction from her work. Witnessing the growth of her students and the impact of her teaching left her fulfilled, but she yearned for a new adventure and a change in career path.<br><br> Emily's transition to MSB allowed her to pursue a new challenge while maintaining her commitment to supporting teachers and students alike. She takes pride in her ability to cultivate robust and enduring relationships with the districts she serves and is unwavering in her commitment to helping them optimize their billing.<br><br> Outside of work, Emily enjoys a variety of hobbies, including painting, crocheting, gardening, and spending quality time with her beloved puppy, Jupiter.
Megan McGough
Client Services
Program Support Administrator
Prior to joining MSB, Megan served as a middle school mathematics educator in the Austin Area for three years. Her experience in education was fulfilling, and the impact she had on her students is something she cherishes.<br><br> After Megan left teaching, it was vital for her to secure a position and work with a company that was in alignment with her fundamental values and enabled her to continue making a positive impact on students, even outside of a classroom setting. MSB provided her with the best of both worlds.<br><br> Megan is a quick learner who thrives in a fast-paced work environment. She is a team player who is always willing to lend a hand wherever necessary.<br><br> At MSB, Megan is committed to continuing her positive influence on school districts, thus enhancing students' learning experiences in the classroom.<br><br> In her leisure time, Megan enjoys reading and spending quality time with her loved ones.
Ofonna Nweze
Development
Front End Developer
Monet Love
Internal Services
Executive Assistant
Crystal Hudson
Client Services
Program Support Administrator
Prior to joining MSB, Crystal was the proprietor of a small business. While she found the life of an entrepreneur to be stimulating, she eventually decided that a change was in order. <br><br> Upon learning about MSB and its mission to support school districts throughout Texas, she was immediately attracted to the company and opted to join its ranks.<br><br> Crystal is a multi-faceted employee capable of adapting to various roles. She possesses a charismatic personality, is a team player, and is committed to her work. Her positive outlook is unwavering.<br><br> During her free time, she enjoys spending quality time with her family.
Lindsey Fuentes
Directors
Program Director
Lindsey has a B.S in Elementary Education from Baylor University, M.S from Texas A&M-Commerce , and M.Ed from University of North Texas. She is a twenty two year veteran educator who has spent her last eleven years in special education administration. Lindsey has served in the capacity of a teacher, educational diagnostician, special education coordinator, assistant director, director, and executive director of special services.<br><br> From her time as a teacher to serving as a district-level director for special programs and special education she has garnered a variety of experiences that inform her leadership and allow her to see things from the perspective of virtually everyone involved. Her career in public education has been dedicated to ensuring all students are afforded the best possible conditions to reach their full potential.<br><br> Lindsey’s robust experience with SHARS has yielded her an extensive skill set related to maximizing reimbursement and training staff to ensure compliance. When asked why she chose MSB, Lindsey shared, “I want to support school districts by sharing my experiences and provide consultation to assist with state and federal regulations. I recognize first hand the challenges districts face and I’m committed to partnering with all stakeholders to reach their goals. I know I can provide the servant leadership they deserve.” <br><br> Lindsey resides in College Station with her husband, Doug and three children.
Nicole Brollier
Business Development
Project Manager
Nicole served as the Director of Development at a prominent educational company before joining MSB. During her tenure, she oversaw the creation of educational materials, trained consultants responsible for serving students, and was a key member of the team that launched and maintained their Portal and app.<br><br> In her role at MSB, Nicole strives to make a meaningful impact both internally and externally by committing to enhance the team dynamics.<br><br> Nicole takes pride in her academic achievements, having completed her Masters degree in a remarkably short span of three semesters. She has also recently acquired a new residence.<br><br> During her leisure time, Nicole enjoys exploring diverse culinary options, traveling to uncharted destinations, and spending quality moments with her loved ones. She also hones her creative skills by engaging in sewing projects.
Sara Spence
Internal Services
Operations Administrator
Jenna LeBlanc
Internal Services
1
Employee Services Coordinator
Jenna was born in California and spent most of her life growing up in Austin. She has always loved serving others and building new relationships. After realizing that MSB's guiding principles we similar to her own principles, she knew that MSB was the perfect fit for her! She is excited to join the team to help maximize Medicaid reimbursements for our school districts!
Elizabeth Best
Internal Services
4
Accountant
A proud native Texan, Elizabeth brings a wealth of experience in banking and accounting throughout her career. She was drawn to MSB by the servant-based mission to discover and develop students as well as the guiding principles, which can be applied to both work and life. When she’s not working, she loves to spend time outdoors and camping with her family.
Scott Robinson
Development
7
Prior to his time at MSB, Scott worked in a large-scale manufacturing warehouse. Since joining the MSB team, Scott has proven himself to be incredibly reliable, hardworking, and personable. He lights up the office and is, without question, the office’s resident jokester. Scott hopes to continue to pursue opportunities for growth for the sake of his personal and professional development, as well as the betterment of his team. In his free time, you can find Scott making music, playing video games, and continuing to chase after his life-long dream of capturing a live Bigfoot.
Tabbatha Callaway
Executive Team
10
Chief Executive Officer
https://calendly.com/tabbatha
Tabbatha Callaway, nominated for Austin Business Journal’s CEO of the year in 2022, is one of the nation’s leading Medicaid SBS experts. Her expertise in this industry includes the ability to analyze and interpret policy, an extensive knowledge of each Medicaid programmatic component, experience in multiple Medicaid billing methodologies, and the thorough attention to detail that is required to successfully disseminate accurate and digestible partnerships between LEAs, state agencies, and billing vendors. She currently serves as the CEO at MSB School Services, serving over 600 LEAs in both Texas and New Hampshire with the goal of maximizing reimbursement through adherence to policy and a depth of understanding how to be compliant. Tabbatha Callaway was hired as the first employee for MSB School Services in the state of Texas 18 years ago and has influenced the direction of the Medicaid to Schools program, both in Texas and nationally, through her deep understanding of the federal intent of the program and her proclivity in creating operational excellence with its implementation. She has worked in 8 different states (Texas, New Hampshire, Vermont, California, Colorado, Massachusetts, Ohio, Illinois) with both the cost accounting and the fee-for-service methodologies.
Becky Laborde
Client Services
20
Client Services Administrator
Becky was born in DeQueen Arkansas. Her family often came to Austin to vacation and finally moved here while she was still in Middle School. She moved to California briefly and went to college in San Diego before moving back to the Austin area. She has three children that she spends time with when not at work! Becky looks forward to working with her team at MSB!
Joel Montalvo
Development
40
Technical Lead
Joel grew up in the small town of El Campo, Texas and earned his bachelor’s in psychology with a focus in childhood development from Texas State University. As a compassionate person with a keen mindset for service work, Joel found that MSB aligned with these ideals. He is eager to grow as an individual while also ensuring success for special education students.
Emilee Zundt
Program Specialists
40
Program Specialist
ezundt@msbconnect.com
214.738.2822
https://calendly.com/ezundt
Emilee was raised in Breckenridge, TX, and then made her way to Lubbock where she received her degree in Human Sciences at Texas Tech University. After her first position for a non-profit company, she knew this is where her heart was. She is excited to build relationships with clients and serve her community with the MSB family
Gina Drake
Client Services
50
Field Operations Tech Lead
gdrake@msbconnect.com
713.818.0307
https://calendly.com/gdrake5
Gina was born and raised in Tomball, TX. She attended Texas State University to earn her Bachelor’s Degree and then moved home to become an educator. While Gina was teaching Jr. High ELA, she was also earning her Master’s of Education from University of Houston. Gina loves to build relationships and serve clients while helping them maximize their reimbursements. She aims to provide valuable support to school districts in order to serve their students with special needs.
Manton Capers
Leadership Team
60
User Services Manager
mcapers@msbconnect.com
903.390.7163
https://calendly.com/mcapers
Manton was raised in Wortham, Texas and graduated from Northwestern State in Natchitoches, Louisiana obtaining a degree in Business with a concentration in Marketing. Within his Fraternity our Philanthropy, The Ability Experience, he is able to be a part of raising awareness and funds for people with disabilities, and he feels truly excited to be able to continue this with MSB.
Y'shua Stokes
Development
60
Full Stack Developer
Y’shua [Ye-shua] is a Central Texas native and the oldest of 9. He is an insightful, analytical thinker who isn’t afraid to think differently or look at multiple sides of an issue. Y’shua is excited to be at MSB and working alongside a team of motivated and skilled developers on the next generation of X Logs. In his free time, you’ll find Y’shua working on game development, grilling the perfect steak, or spending time with his fiancée, Sofia.
Jen Harris
Leadership Team
70
Senior Program Specialist
jharris@msbconnect.com
214.532.5540
https://calendly.com/msb-jenharris
Jennifer was born in Utah and earned a Bachelor’s degree from Midwestern State University in Sociology. Jennifer has 4 years of experience working in a school setting. She has a deep love and respect for educators and is excited to serve as an Associate Program Specialist to assist districts in minimizing their administrative burden while maximizing Medicaid reimbursements to help students receive the education that they deserve.
Shelbi Aguilar
Client Services
70
Client Services Administrator
Shelbi was born and raised in Roswell, NM. She began her college career at New Mexico University studying nursing. She uprooted to Austin, Texas in 2004 to continue her education in the medical field. Her deep desire to help people led her to MSB. She loves being a part of a team whose whole purpose is to help school districts.
Steven Bennett
Development
70
Full Stack Developer
Steven is a Burnet, Texas native who recently made the move to Austin. He started coding at a very young age and has spent years developing those skills through both personal and freelance projects. Steven is excited to be a part of the design and execution of the rebuild of MSB’s software, X Logs. In his free time, he enjoys skateboarding, playing video games, and learning new songs on his guitar.
Julia Keeler
Program Specialists
80
Program Specialist
jkeeler@msbconnect.com
603.715.6869
https://calendly.com/jkeeler-msb
Before she joined MSB, Julia was awarded a Bachelor of Arts in Business and Marketing and worked as an Insurance Broker. Julia is eager to learn, organized, and people-oriented, all of which has served her well in the role of Program Specialist at MSB. Her genuine love for engaging with people and aptitude for creative problem solving, has made Julia widely revered among the districts she serves in the state of New Hampshire. In her free time, you’ll find Julia trying out new recipes, drawing, or playing with her cats.
Konner Hicks
Program Specialists
100
Senior Program Specialist
khicks@msbconnect.com
903.521.3291
https://calendly.com/konnerhicks
Konner is from Lindale, Texas. He received a Bachelor’s Degree in History from Texas A&M University. Konner comes from a family of Texas educators and is excited to be involved with the Texas education system.
Jen Harris
Program Specialists
200
Senior Program Specialist
jharris@msbconnect.com
214.532.5540
https://calendly.com/msb-jenharris
Jennifer was born in Utah and earned a Bachelor’s degree from Midwestern State University in Sociology. Jennifer has 4 years of experience working in a school setting. She has a deep love and respect for educators and is excited to serve as an Associate Program Specialist to assist districts in minimizing their administrative burden while maximizing Medicaid reimbursements to help students receive the education that they deserve.
Julia Armstrong
Program Specialists
220
Program Specialist
jarmstrong@msbconnect.com
512.884.3334
https://calendly.com/jarmstrongmsb
One of Julia's goals in life is to create positive impact in the lives of children. This goal extends to the kindness, humor, and dedication she extends to her work life and with her son. She aims to build warm, lasting relationships with districts in Texas through providing quality services that ultimately benefit students. During her free time she enjoys cooking, being with family, and cheering on the Astros!
Alaina Stout
Program Specialists
230
Program Specialist
astout@msbconnect.com
512.884.3338
https://calendly.com/alainastout
Alaina has a drive to make connections and a desire to make a real impact in school districts across the state. As a homeschool mom and prior property manager, she thrives when she is working hard, continually growing and challenging herself, and improving the day to day lives of those she works with and for. With MSB, Alaina is most excited to provide an excellent level of service for school districts in Texas.
Katy Diehl
Business Development
250
Implementation Specialist
kdiehl@msbconnect.com
http://calendly.com/kdiehl-ps
Katy's drive for meaningful engagement and quality service to school districts is matched only by her unique perspective and invaluable experience in education. Before joining MSB, she worked as a special education teacher in Hays CISD for 13 years and ended her teaching career after successfully developing a self-contained behavior unit. She brings to MSB's clients a fresh approach to their SHARS program goals, as well as a plan to dominate in Pop Trivia every chance she can. Katy looks forward to making a difference for your school district and building positive relationships.
Brandi Mann
Client Services
310
Program Specialist Liaison
Brandi was born and raised in Wichita Falls and attended Midwestern State University. She is passionate about improving the organizational process for MSB to help get the schools their reimbursements as quickly as possible.
Scotti Best
Client Services
330
Program Specialist Liaison
Scotti grew up in Round Rock, Texas, and is working towards her degree in business administration. While her other half is in the military, she enjoys being an avid adventurer. She loves everything involved with fitness, photography, travel, and the outdoors. She’s grateful to have found a home at MSB and is excited to learn and grow with her team while also helping students and schools.
Harley Frias
Client Services
350
New Hampshire Program Specialist Liaison
Prior to MSB, Harley worked as an Intern Media Director and Producer. Harley was drawn to MSB’s welcoming environment and has found endless opportunities to grow, both personally and professionally, over the years. Her willingness to learn and go beyond her comfort zone has taught her invaluable lessons and has continued to serve her well as she supports MSB's clients in the state of New Hampshire. During her free time she enjoys traveling, watching movies with her roommates, and taking her dog, Hampton, to the dog park!
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